Microsoft Support and Recovery Assistant

Download the Microsoft Support and Recovery Assistant (SetupProd.exe) and install it. You’ll need an internet connection to use the tool

When you run it, you will see the following options.

The Microsoft Support and Recovery Assistant tool can help you resolve problems with:

Windows

The tool can help you with Windows 11/10, if:

Office

The tool can help you with Office if: I had an issue with Office installation. So I used it to uninstall Office successfully. I selected Office and clicked Next. After a while, the following appeared:

I selected the Office software and clicked next to uninstall it.

Confirm that you have saved your work and click Next to proceed,

Once the uninstallation is completed, you will be asked to restart your computer.

On restart, I found that Office was completely uninstalled and I could proceed an install the newer Office version. TIP: Also take a look at Office 365 DNS Diagnostic Tool.

Outlook

The tool can help you with Outlook if: See how you can use Advanced Diagnostics in Microsoft Support and Recovery Assistant to fix Outlook issues. The tool also helps if you have issues with Outlook on the web, Outlook for Mac, and Mobile devices, plus includes advanced diagnostics for Exchange Online and Outlook. You can download Microsoft Support and Recovery Assistant here from Microsoft. Read: How to use command-line version of Microsoft Support and Recovery Assistant. NOTES: